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I want to follow up regarding my bad review of Royal Palm Nissan of Royal Palm Beach, Florida. That dealership has new owners and is now 411 Nissan and the management, under the leadership of Ron Mayhall, General Manager of the Sales Department has “ Stepped Up To The Plate” and made right the deceitful dealing of the previous management by reimbursing me for the repair costs on the vehicle I purchased.

It gives me faith that there is now Customer Service oriented management at this dealership; they did what the previous management didn’t do in making things right even though it was not their actions that compelled me to post the bad review.

I recommend 411 Nissan of Palm Beach, Florida to anyone looking to buy a new or used vehicle; I believe management there will keep excellent Customer Service in the forefront their dealings with customers. Don Charleston

Reason of review: Good customer service.

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