Matt Ferrugio , his Sales Manager and a service tech were, I believe, deliberately deceitful in selling me a used vehicle with a known engine problem. I asked them to compensate me for a percentage of the $1,900.00+ cost to repair the problem which they knew about at...Read more
I took my car in for an oil change. They changed the oil and had a list of things that my car needed. Tires, air filter, battery and a tire rod. I had a few things done and told them the others I would wait for. Why? so I could price around. Anyway, after a few months...Read more
I purchased a brand new Nissan, took it home and immediately noticed a bunch of mechanical problems with my NEW car. When I went back to the dealer they refused to exchange or return my car, offering only to service my vehicle! I did not buy a brand new car to have it...Read more
Our experience so far has been unpleasant, unproductive, and frustrating. We are especially unhappy by what appears to be less than a professional and courteous behavior, preform by Hernando Valencia at Royal Palm Nissan. It all started on September 17, 2011. My car...Read more
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