I want to follow up regarding my bad review of Royal Palm Nissan of Royal Palm Beach, Florida. That dealership has new owners and is now 411 Nissan and the management, under the leadership of Ron Mayhall, General Manager of the Sales Department has “ Stepped Up To The...Read more
Matt Ferrugio , his Sales Manager and a service tech were, I believe, deliberately deceitful in selling me a used vehicle with a known engine problem. I asked them to compensate me for a percentage of the $1,900.00+ cost to repair the problem which they knew about at...Read more
I took my car in for an oil change. They changed the oil and had a list of things that my car needed. Tires, air filter, battery and a tire rod. I had a few things done and told them the others I would wait for. Why? so I could price around. Anyway, after a few months...Read more
Bought a 2016 Nissan Titan XD Pro 4X in Dec. 2016 from Royal Palm Nissan. Someone came to the sales floor to take the truck for detailing, but they left stickers on the wheels (a mother to get off) and inside the driver side door frame (these had been peeled off...Read more
I purchased a brand new Nissan, took it home and immediately noticed a bunch of mechanical problems with my NEW car. When I went back to the dealer they refused to exchange or return my car, offering only to service my vehicle! I did not buy a brand new car to have it...Read more
Our experience so far has been unpleasant, unproductive, and frustrating. We are especially unhappy by what appears to be less than a professional and courteous behavior, preform by Hernando Valencia at Royal Palm Nissan. It all started on September 17, 2011. My car...Read more
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